Privacy
Last updated November 11, 2026. ClaimCircle is built to need as little about you as possible. This page explains exactly what that means.
What we never ask for
There is no field anywhere on this site for your name, your street address, your policy number, your claim number, or your date of birth. We do not ask for them, and there is nowhere to put them.
What you give us
| Information | Why |
|---|---|
| ZIP code | To group you with nearby households. Comparisons are only ever calculated and shown at the level of the first three digits. |
| Insurer and kind of damage | To compare like with like. |
| Month and year of loss | So that claims are compared with others from around the same time. |
| Amount claimed, amount offered, claim status | The comparison itself. These are never shown to anyone else in any form. See “How comparisons work” below. |
| Email address (optional) | Only if you ask to be told when your comparison opens, or say you are interested in speaking with a lawyer. |
Your email is stored apart from your figures
If you give us an email address, it is stored with the group you belong to: your insurer, the kind of damage and the first three digits of your ZIP code. It is not stored with the claim you added. Nothing in our database links the two. That is deliberate. It means the connection cannot be made later, by us or by anyone who obtained a copy of the data.
This has one consequence you should know about. If you later ask us to delete your data, we can remove your email address from our list, but we usually cannot find the claim you added, because nothing ties it to you. If you still have the private link to your result, that link does identify your claim, and we can delete it on request.
How comparisons work
A comparison is only produced once at least five households match on insurer, kind of damage and the first three digits of the ZIP code. Below five, you are shown nothing at all, because a figure drawn from fewer people can point back to one of them.
Even above five, we never publish:
- any one household’s claim
- the highest or lowest figure in a group, because each of those is one household’s own figure
- the exact number of people in a group, which is shown as a range
- your full ZIP code
Published figures are rounded into coarse steps so that no number shown to anyone can be equal to a real person’s actual claim.
Documents you upload
If you use the letter tool, your policy and your insurer’s letter are read in memory, sent to Anthropic’s Claude API to produce the explanation, and then discarded when the request finishes. By default they are never written to disk at all. There is no copy to delete later, because no copy is made.
If you tick “Keep my documents”, and only then, they are stored in private storage that is not reachable from the public internet.
Those documents usually contain your name, address and policy number, which are the things we otherwise never collect. That is why the default is not to keep them. Only tick that box if you have a reason to.
Who else sees your data
| Who | What they receive |
|---|---|
| Supabase | Hosts our database and file storage. They hold the data described above on our behalf. |
| Anthropic | Receives the documents you upload, only when you use the letter tool, only for as long as it takes to produce the result. Anthropic does not use documents sent this way to train its models. |
We do not sell your data. We do not share it with insurers. We do not pass it to law firms. The lawyer opt-in currently records your interest and nothing more.
Tracking
There is no analytics on this site, no advertising pixels, and no third-party trackers. We set no cookies for visitors.
If you tick “Remember it on this device” on your result page, your browser keeps the link to that page, on that device only, so the site can show it to you again. It is not sent to us, we cannot see it, and unticking the box removes it.
One person adding many fake claims to a group would break the protection described above. To stop that, we store a one-way scrambled form of your IP address with the claim you add. It cannot be turned back into an address. It is deleted automatically after 30 days, and the short-term records that limit how often one person can post are deleted after 24 hours.
How long we keep things
| Data | Kept for |
|---|---|
| Claims people add | Indefinitely, in anonymous form, so comparisons keep working |
| Scrambled IP address | 30 days |
| Records that limit repeat posting | 24 hours |
| Uploaded documents | Not stored, unless you explicitly ask us to keep them |
| Email addresses | Until you ask us to remove them |
Children
This site is for homeowners dealing with insurance claims and is not intended for anyone under 18.
Contact
Contact details have not been added to this copy of the site yet.
Changes
If we change what we collect or who receives it, we will update this page and change the date at the top.